Getting Started


It All Begins Here!

Use our testing to expand your practice and help your patients determine possible underlying causes of their medical conditions.

As a licensed healthcare provider, you can open a Vibrant America Account for access to our wide array of laboratory testing and educational resources. If you are a patient, we invite you to Find a Doctor that utilizes Vibrant America testing.

Open A New Account

There is no expense associated with opening an account.

Features Exclusive to Account Holders

Consultations

Medical Education Complimentary Consults

Access to our Medical Education Consultants. These experts can guide you through test selection, result interpretation, and additional testing options that may broaden clinical insight.

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MYGDX Online Account

MYGDX offers anytime access to patient results, downloadable PDF test reports, free test kits, account holder management, and more.

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Search for Genova Diagnostic Tests

Comprehensive Testing Profiles

Our testing lines encompass a wide array of biological systems including Gastrointestinal/Immune, Nutritional, Endocrine, Genomics, and Environmental.

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Customer Support

Dedicated Account Team

Your dedicated account team stands ready to help your practice make the most of our products and services. We have representatives available via phone and around the country who are able to support your practice needs.

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Billing and Payments

Billing Support & Options

You can tailor billing options to make testing even more accessible to both your patients and your practice.

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Kit Ordering

Complimentary Kit Ordering

Our specimen collection kits are provided free of charge. These kits include all necessary materials for collection plus return shipping via FedEx®.

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What Do I Need to Open an Account?

For prompt account setup, please provide either an electronic copy (PDF) of your ordering healthcare practitioner’s license that includes the expiration date or a copy of a voided prescription pad. You will be prompted to upload one of these required documents during your account setup process.

Open A New Account

There is no expense associated with opening an account.

Once we have received your completed form and current license, your account will be opened. A confirmation email will be sent to you along with an electronic copy of our Directory of Laboratory Testing Services and a Fee Schedule. Expect to receive a Welcome Packet, with useful ordering information, shortly thereafter!

We look forward to partnering with you by providing comprehensive and innovative clinical laboratory services for the prevention, diagnosis, and treatment of complex chronic disease.

More Information

How can you integrate testing into your practice? Connect with our team to learn more.

How Can We Help?

Contact us for assistance with test selection, billing & payment and general support.

Client Services:
Phone: 800–522–4762
Fax: 828–252–9303
Email: Online Form
Business Hours: 8:30 a.m. until 6:30 p.m. EST